DIPLOMA OFLEADERSHIP& MANAGEMENT
BSB50420
Develop the skills to lead high-performing teams, drive innovation, and manage organisational change.
Our program is delivered through practical, interactive clusters that integrate real workplace scenarios and hands-on application. Learners gain the confidence and ability to manage operational plans, lead effective teams, implement organisational change and build productive professional relationships.
It is free and easy for students to create their own USI online. To apply for your USI, please visit www.usi.gov.au
PROGRAM OF STUDY
Throughout this qualification, you will develop the skills, knowledge and behaviours required to be an effective and influential leader. You will learn how to:
Leadership & People Management
- Lead and manage diverse teams
- Build strong workplace relationships and positive culture
- Manage staff performance and conduct performance reviews
- Lead challenging or sensitive conversations with confidence
Operational & Project Management
- Develop and monitor business operational plans
- Coordinate and deliver successful projects
- Apply problem-solving and decision-making processes
- Support and implement organisational change initiatives
Communication & Stakeholder Engagement
- Communicate with influence across all levels of an organisation
- Manage stakeholder relationships and expectations
- Negotiate and resolve workplace issues
- Build networks and maintain professional relationships
Innovation & Critical Thinking
- Establish and support innovative workplace practices
- Encourage critical thinking and continuous improvement
- Apply creative problem-solving strategies in team environments
Professional & Personal Effectiveness
- Set priorities and manage personal and professional development
- Apply emotional intelligence to enhance leadership effectiveness
- Reflect on performance and apply continuous improvement practices
These outcomes align with current workplace expectations, ensuring graduates are equipped to lead with clarity, purpose and confidence.
The qualification is delivered across six integrated clusters, allowing learners to build capability progressively while applying skills directly to workplace environments.
The BSB50420 Diploma of Leadership and Management consists of 12 units: 6 core units and 6 elective units
Core Units
- BSBCMM511 Communicate with influence
- BSBLDR523 Lead and manage effective workplace relationships
- BSBOPS502 Manage business operational plans
- BSBPEF502 Develop and use emotional intelligence
- BSBSTR502 Facilitate continuous improvement (Not in your cluster delivery but required as a core – please confirm if you want to add this to a cluster or list as standalone)
- BSBTWK502 Manage team effectiveness
Elective Units (as selected for your cluster model)
- BSBPEF501 Manage personal and professional development
- BSBPMG430 Undertake project work
- BSBLDR522 Manage people performance
- BSBCMM412 Lead difficult conversations
- BSBSTR501 Establish innovative work environments
- PSPGEN095 Facilitate change
Blended Delivery
Delivered through interactive workshops supported by online learning and workplace-based assessment tasks. Participants engage in discussions, group activities and practical workplace projects.
Distance Delivery / Online
Our distance delivery method offers full flexibility to study at your own pace Learners receive:
- Comprehensive self-paced study materials
- Case scenario assessments
- Online learning resources
- Continuous trainer and assessor support
- Assistance from a dedicated Learner Support Advisor whenever you need help
This option is ideal for busy professionals managing work and personal commitments.
Duration: 6-12 months
Perfect for:
- Supervisors and team leaders
- Emerging or current managers
- Individuals responsible for staff, operations or projects
- Professionals wanting to enhance leadership capability or progress their career
Graduates may progress to roles such as:
- Team Leader
- Supervisor
- Operations Manager
- Department Manager
- Business Unit Manager
- Project Leader
- Comprehensive support throughout your course
- Real-world assessments that deliver immediate workplace value
What You Will Learn
Leadership & People Management
- Lead and manage diverse teams
- Build strong workplace relationships and positive culture
- Manage staff performance and conduct performance reviews
- Lead challenging or sensitive conversations with confidence
Operational & Project Management
- Develop and monitor business operational plans
- Coordinate and deliver successful projects
- Apply problem-solving and decision-making processes
- Support and implement organisational change initiatives
Communication & Stakeholder Engagement
- Communicate with influence across all levels of an organisation
- Manage stakeholder relationships and expectations
- Negotiate and resolve workplace issues
- Build networks and maintain professional relationships
Innovation & Critical Thinking
- Establish and support innovative workplace practices
- Encourage critical thinking and continuous improvement
- Apply creative problem-solving strategies in team environments
Professional & Personal Effectiveness
- Set priorities and manage personal and professional development
- Apply emotional intelligence to enhance leadership effectiveness
- Reflect on performance and apply continuous improvement practices
These outcomes align with current workplace expectations, ensuring graduates are equipped to lead with clarity, purpose and confidence.
Course Structure – Clustered Delivery Model
Units Covered
The BSB50420 Diploma of Leadership and Management consists of 12 units: 6 core units and 6 elective units
Core Units
- BSBCMM511 Communicate with influence
- BSBLDR523 Lead and manage effective workplace relationships
- BSBOPS502 Manage business operational plans
- BSBPEF502 Develop and use emotional intelligence
- BSBSTR502 Facilitate continuous improvement (Not in your cluster delivery but required as a core – please confirm if you want to add this to a cluster or list as standalone)
- BSBTWK502 Manage team effectiveness
Elective Units (as selected for your cluster model)
- BSBPEF501 Manage personal and professional development
- BSBPMG430 Undertake project work
- BSBLDR522 Manage people performance
- BSBCMM412 Lead difficult conversations
- BSBSTR501 Establish innovative work environments
- PSPGEN095 Facilitate change
Delivery Options
Delivered through interactive workshops supported by online learning and workplace-based assessment tasks. Participants engage in discussions, group activities and practical workplace projects.
Distance Delivery / Online
Our distance delivery method offers full flexibility to study at your own pace Learners receive:
- Comprehensive self-paced study materials
- Case scenario assessments
- Online learning resources
- Continuous trainer and assessor support
- Assistance from a dedicated Learner Support Advisor whenever you need help
This option is ideal for busy professionals managing work and personal commitments.
Duration: 6-12 months
Who Should Enrol?
- Supervisors and team leaders
- Emerging or current managers
- Individuals responsible for staff, operations or projects
- Professionals wanting to enhance leadership capability or progress their career
Career Outcomes
- Team Leader
- Supervisor
- Operations Manager
- Department Manager
- Business Unit Manager
- Project Leader
- Comprehensive support throughout your course
- Real-world assessments that deliver immediate workplace value
COURSEFEES
Full Fee for Diploma of Leadership & Management
Students will not be ‘surprised’ by unexpected requirements, fees or expenses.
How to Apply
Ready to enrol?
Simply email admin@ails.edu.au, and we’ll send you the enrolment form along with course details and any other information you need.
Gain qualifications that make an impact at every stage of your career!
Advantages
The AILS Advantage
Flexible Study Options
Learn through delivery modes designed to suit busy professionals and organisational needs.
Industry-Relevant Training
Courses built around real-world application and current workplace standards.
Nationally Recognised
Programs that meet Australian qualifications frameworks and compliance requirements.